The Ministry of Energy and Green Transition has directed the Electricity Company of Ghana (ECG) to investigate widespread complaints from consumers about prepaid electricity credit running out unusually.
In a post on X, the Ministry’s Spokesperson, Richmond Rockson, said the Ministry has taken note of the concerns being raised by customers across the country.
According to him, the sector Minister, John Abdulai Jinapor, has instructed ECG to probe the matter and submit a report within seven days to guide further action.
“The Minister of Energy and Green Transition Hon. Dr. John Abdulai Jinapor has taken notice of these complaints and has directed ECG to investigate and provide a report to him within 7 days for further action,” he wrote.
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