GOIL PLC, led by Group Chief Executive Officer and Managing Director Mr. Edward Abambire Bawa, has held a high-level engagement with the executives of the GOIL Transporters Union to discuss ongoing reforms, innovations, and strategies aimed at boosting efficiency across the company’s logistics and distribution operations.
The session forms part of Mr. Bawa’s wider stakeholder outreach programme, which seeks to strengthen collaboration, increase transparency, and ensure that all partners remain aligned with GOIL’s long-term strategic vision.
Expressing deep appreciation for the transporters’ continued commitment, Mr. Bawa described them as an essential part of the “GOIL family.” He said the interaction was an opportunity to hear directly from those on the operational frontlines and to ensure that every aspect of the company’s distribution chain reflects GOIL’s values of excellence, safety, innovation, and accountability.
Updating participants on the company’s ongoing reforms, he highlighted new systems aimed at streamlining processes—particularly in claims management and product allocation. According to him, delays in claims payments have often been linked to late submissions. To address this, GOIL is finalising an automated claims processing system that is currently undergoing testing. Once operational, the system is expected to fast-track verification and payment procedures, delivering a more efficient experience for transporters.
Mr. Bawa also revealed that a dedicated team has been tasked with auditing loading and product allocation procedures to reinforce fairness, transparency, and equal access for all transporters across the network.
Transporters Union Chairman, Dr. (Med) Samuel Asiamah, applauded the CEO’s leadership and his commitment to strengthening relations between management and transporters. He described the introduced reforms as timely interventions that will enhance efficiency, welfare, and operational cohesion. Dr. Asiamah reaffirmed the union’s commitment to supporting GOIL’s growth and sustainability agenda.
In his closing remarks, Mr. Bawa reiterated GOIL’s unwavering commitment to delivering top-tier product quality, safety, and customer service. He urged transporters to maintain high standards of professionalism, discipline, and integrity, emphasizing their vital role in sustaining GOIL’s position as Ghana’s leading indigenous oil marketing company.
He further disclosed that of the approximately GHS 207 million in claims for the period spanning 2024 to August 2025, GOIL has already settled about GHS 157 million, significantly reducing the outstanding balance—a reflection of the company’s determination to meet its obligations despite financial pressures within the sector.
